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FAQ

Questions, answered.

Yes. Businesses can submit a matching request at no charge. Bookkeepers set their own pricing and service terms.

The number of matches depends on fit and provider availability. In some cases we may recommend one strong match; in others we may share multiple suitable options.

We consider factors such as services needed, accounting software, industry, budget, timing, relevant experience, credentials, and provider availability.

No. Promotions are optional and vary by provider. Some participating providers may offer 3 months of free bookkeeping for qualified new clients. Offers are subject to provider terms and availability.

When available, we share relevant credential details, a short professional background, areas of experience, software expertise, and third-party review information to help you compare with more confidence.

Yes. You can ask us questions about a recommended provider’s background, services, software experience, pricing approach, and fit before deciding whether to move forward.

Yes. You can specify QuickBooks Online and other software preferences in your matching request.

Yes. You can tell us whether you prefer a local provider, a remote provider, or either.

Our goal is to review new requests and send suitable options the same business day. Requests received outside business hours are reviewed the next business day.

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